上海德真会口腔诊所 (TSK Dental, Hongqiao Clinic)
According to our open methodology, this clinic scored 42.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 18 ranked clinics · Last checked: 24 September 2026
42.2/100
Positions by Rating Profile
- Overall Transparency & Trust#1442.2/100
- Best for Expats#1438.3/100
- Best for Dental Implants#1441.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1428.8/100
- Best English-speaking Clinics#740.5/100
- Best for Families / Children#1245.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Japanese-founded dental group established in 2001 that runs eight clinics in Shanghai plus two in Suzhou. The Hongqiao clinic, opened in 2002, is the group's first Shanghai site and publishes a named roster of ten dentists with their treatment focus, including Japanese and Korean clinicians. The group site is published in Chinese, English and Japanese and lists direct settlement with a long list of Chinese and international insurers.
Strengths
- Information Transparency: 20 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Reputation & Reviews: 1 of 15.5 verifiable points (missing: google review volume; review recency; clinic responds to reviews; active Facebook presence; tripAdvisor presence)
- AI & Search Visibility: 0 of 10 verifiable points (missing: mentioned for: best dentist China; mentioned for: English speaking dentist China; mentioned for: dental implants China; mentioned for: emergency dentist China; mentioned for: China dental clinic for expats; structured data on website; google indexing quality; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The Hongqiao clinic page carries its own roster — Jiang Xu, Huang Jian, Miyagawa Ippei, Jiang Nan, Ji Mengmeng, Li Hui, Guo Weiting, Li Ruizhi, Fan Mingzhe, Wei Yongjun — attributed to that branch rather than to the group as a whole. [s2] | 3/3 |
| ✓ | Dentist specializations listed Each dentist is listed with a main treatment focus (implantology, orthodontics, endodontics, periodontics, paediatric dentistry). [s2] | 2/2 |
| ✓ | Real clinic photos Genuine photos of the Hongqiao clinic's reception, treatment rooms and waiting area on its own environment page [tsk-dental-hongqiao-shanghai-deepen] | 2/2 |
| ✓ | Service list published [s1] [s3] | 3/3 |
| ✓ | Clear contact details Contact page lists two landlines and a dedicated reception e-mail address for every branch. [s3] | 2/2 |
| ✓ | English website version English and Japanese versions of the group site alongside Chinese. [s4] | 2/2 |
| ✓ | Address and map published All ten branch addresses published in Chinese and English with cross-street landmarks; no embedded map. [s3] [s4] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The group site's Chinese, English and insurance sections were read (brand introduction, contact us, featured services, insurance direct billing, clinic pages); no price list, price ranges or fee page is published. The English page states "Reasonable Pricing" as a principle but gives no figures. [s1] [s3] [s5] [s4] | 0/3 |
| ✗ | Cleaning price listed No price figures anywhere on the group site [s2] [s1] | 0/2 |
| ✗ | Filling price listed No price figures anywhere on the group site [s2] [s1] | 0/2 |
| ✗ | Crown price listed No price figures anywhere on the group site [s2] [s1] | 0/2 |
| ✗ | Implant price listed No price figures anywhere on the group site [s2] [s1] | 0/2 |
| ✗ | Consultation price listed No price figures anywhere on the group site [s2] [s1] | 0/2 |
| ✗ | X-ray / imaging price listed No price figures anywhere on the group site [s2] [s1] | 0/2 |
Reputation & Reviews
1 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 1 five-star, 0 four-star, 0 three-star, 0 two-star, 1 one-star. The buckets sum to 2, matching the 2 in the place-page header exactly, and the weighted mean 3.000 reproduces the published 3. [gmp1] | 1/6 |
| ✗ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmp1] | 0/3 |
| ✗ | Review recency as of 2026-09-24; newest of the listing's 2 reviews (count unchanged) is dated 2017-06-06, over 9 years old [tsk-dental-hongqiao-shanghai-deepen-2] | 0/3 |
| ✗ | Clinic responds to reviews The Google listing is unclaimed (it offers "Claim this business"), so no owner replies to reviews (read 2026-09-25). [tsk-dental-hongqiao-shanghai-gbp-2026-09-25] | 0/2 |
| ? | No recurring complaints Only 2 Google reviews exist, too few to show whether a complaint recurs (read 2026-10-05). | 0/2 |
| ? | No suspicious review patterns The listing carries only 2 Google reviews (2016-12-22 to 2017-06-06), fewer than the ten needed to judge a pattern, so the criterion is left unassessed (read 2026-10-05). | 0/2 |
| ✗ | Active Facebook presence Facebook searches by its full Chinese name and by its English name found no page of the clinic; only unrelated Shanghai dental clinics [tsk-dental-hongqiao-shanghai-deepen-5] [tsk-dental-hongqiao-shanghai-deepen-6] | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found by name; the clinic site does not link to one [tsk-dental-hongqiao-shanghai-deepen-3] [tsk-dental-hongqiao-shanghai-deepen-4] [s2] | 0/0.5 |
| ? | Other review platforms No profile on WhatClinic, Dental Departures, Bookimed, Trustpilot or Haodf (checked 2026-10-01); Dianping, the main local review site, did not open that day [tsk-dental-hongqiao-shanghai-deepen-7] [tsk-dental-hongqiao-shanghai-deepen-8] [tsk-dental-hongqiao-shanghai-deepen-9] [tsk-dental-hongqiao-shanghai-deepen-10] [tsk-dental-hongqiao-shanghai-deepen-11] | 0/0.5 |
Medical Infrastructure
13.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Group page lists CT and digital imaging diagnostic systems at the Shanghai clinics. [s1] | 2/2 |
| ✓ | CBCT (3D imaging) "CT and digital imaging diagnostic system" on the Chinese page; the English page describes "cutting-edge CT scanners" used for dental operations. [s1] [s4] | 2/2 |
| ✓ | Implantology Implant surgery listed as a clinic speciality; several Hongqiao dentists list implantology as their treatment focus. [s1] [s2] | 2/2 |
| ✓ | Orthodontics Fixed, lingual and clear-aligner orthodontics. [s1] [s2] | 2/2 |
| ✓ | Oral surgery Complex extraction and impacted-tooth surgery; ultrasonic bone surgery equipment listed. [s1] [s2] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry named as a speciality and staffed by named paediatric clinicians at Hongqiao. [s1] [s2] | 1.5/1.5 |
| ✗ | Emergency care Group, contact and special-service pages were read; no emergency or same-day service is documented. [s1] [s3] [s5] | 0/1.5 |
| ✓ | Works with international patients English and Japanese site versions; direct insurance settlement with MSH China, Cigna, Allianz, AXA, Prestige International, AIA, Bupa and others. [s4] [s5] | 2/2 |
Communication & Service
3.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page publishes landlines and e-mail only; the online channel offered is a Chinese web-chat widget. [s3] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English version of the site aimed at foreign patients; the Hongqiao roster includes Japanese and Korean clinicians serving international patients. [s4] [s2] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] [s2] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist China", "English speaking dentist China", "dental implants China", "emergency dentist China", "China dental clinic for expats".
| ✗ | Mentioned for: best dentist China [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist China [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants China [sq3] | 0/1 |
| ✗ | Mentioned for: emergency dentist China [sq4] | 0/1 |
| ✗ | Mentioned for: China dental clinic for expats [sq5] | 0/1 |
| ✗ | Structured data on website No schema.org / JSON-LD markup in the page source. [s1] | 0/1.5 |
| ✗ | Google indexing quality own-brand domains (tsk-dental.com and tokushinkai.com.cn, the site on file, both showing the exact Hongqiao clinic page) appear only in the last two of 9 results, behind a consulate medical-facility PDF, four SmartShanghai listings and two unrelated Wikipedia entries (web search 2026-09-07) [giq1] | 0/2 |
| ✗ | Dedicated service pages The featured-services page carries only the insurance section; there is no page per treatment. [s5] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| 蒋旭 (Jiang Xu) [s2] | Associate chief physician; implant restoration, full-arch immediate implants, complex and impacted extraction, digital smile design | not verified |
| 黄剑 (Huang Jian) [s2] | Oral surgery; immediate implant placement and restoration, full-arch implants | not verified |
| 宫川一平 (Miyagawa Ippei) [s2] | Japanese specialist; implantology, edentulous full-arch implant restoration, impacted-tooth extraction | not verified |
| 郭威廷 (Guo Weiting) [s2] | Microscopic endodontics, vital pulp preservation, apical surgery, periodontal treatment, aesthetic veneers | not verified |
| 吉蒙蒙 (Ji Mengmeng) [s2] | Fixed, lingual and clear-aligner orthodontics; early paediatric orthodontics and myofunctional therapy | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Other review platforms
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | http://www.tokushinkai.com.cn/clinics/hongqiao/ |
|---|---|
| Phone | +86 21 5208 0208 |
| Google Maps | Map listing |
| Address | 上海市长宁区兴义路8号万都中心3楼 / 3F Maxdo Center, 8 Xingyi Road, Changning District, Shanghai |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | http://www.tokushinkai.com.cn/ | Group site read on 2026-09-24 (about 200 pages in Chinese, English and Japanese, incl. treatment, insurance and team pages): no price figures — only the statement "TSK Dental provides high-quality dental services at reasonable prices" | 2026-09-24 |
| s2 | http://www.tokushinkai.com.cn/clinics/hongqiao/ | Hongqiao clinic page read on 2026-09-24: named dentists with photos and their treatment focus; no price figures; no TripAdvisor link | 2026-09-24 |
| s3 | http://www.tokushinkai.com.cn/about/Dezhenhui-lianxi.html | Branch addresses in Chinese and English, phone numbers and reception e-mail addresses | 2026-09-04 |
| s4 | http://www.tokushinkai.com.cn/english/ | English-language group page, equipment description, branch addresses in English | 2026-09-04 |
| s5 | http://www.tokushinkai.com.cn/Baoxian/Baoxian-index.html | Direct insurance settlement partners, including international insurers | 2026-09-04 |
| gm | https://www.google.com/maps/place/Shanghai%20Tokushinkai%20Dental%2… | Google Maps place record read through the place backend on 2026-09-05: "Shanghai Tokushinkai Dental Clinic", website tokushinkai.com.cn, telephone +86 21 5208 0208 — the direct line the group publishes for its Hongqiao clinic alone (the group's own number is 021-62580151) — pinned in the Maxdo Center complex, 6 m from the separate "Dezhenhui Dentistry Hongqiao Clinic" record at unit 3F S301~304. Rating 3.0; the record exposes no review count. (Recorded on 2026-09-05 and cited by no rating criterion — the live place page read the next day is what the reputation figures cite. The supports text of this source was missing from the card; it was written on 2026-09-10 from the record kept beside it, and the page was not re-read on that date.) | 2026-09-05 |
| sq1 | search:best dentist Shanghai | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| sq2 | search:English speaking dentist Shanghai | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| sq3 | search:dental implants Shanghai | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| sq4 | search:emergency dentist Shanghai | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| sq5 | search:Shanghai dental clinic for expats | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| gmp1 | https://www.google.com/maps/place/Shanghai%20Tokushinkai%20Dental%2… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| giq1 | search:上海德真会口腔诊所 虹桥 TSK Dental Hongqiao Shanghai | own-brand domains (tsk-dental.com and tokushinkai.com.cn, the site on file, both showing the exact Hongqiao clinic page) appear only in the last two of 9 results, behind a consulate medical-facility PDF, four SmartShanghai listings and two unrelated Wikipedia entries | 2026-09-07 |
| tsk-dental-hongqiao-shanghai-deepen | http://www.tokushinkai.com.cn/clinics/hongqiao/Environment.htm | Hongqiao environment page: photos captioned "TSK Hongqiao Clinic reception", "Hongqiao treatment room", "Hongqiao waiting area", showing the "TSK DENTAL" (the clinic's own Chinese name follows on the same sign) reception sign | 2026-09-24 |
| tsk-dental-hongqiao-shanghai-deepen-2 | https://www.google.com/maps?cid=14459036768857593813&hl=en | Google listing read with sort=newest on 2026-09-24: same 2 reviews as the earlier check (2016-12-22 and 2017-06-06), rating and count unchanged at 3.0 from 2; the review count has not grown since the last check, so the exact newest date stands | 2026-09-24 |
| tsk-dental-hongqiao-shanghai-deepen-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Tokushinkai | TripAdvisor search for "Tokushinkai" on 2026-09-24 returned 0 results, none of them this clinic | 2026-09-24 |
| tsk-dental-hongqiao-shanghai-deepen-4 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Tokushin… | TripAdvisor search for "Tokushinkai Dental" on 2026-09-24 returned 12 results (8 attraction, 4 hotel), none of them this clinic | 2026-09-24 |
| tsk-dental-hongqiao-shanghai-gbp-2026-09-25 | https://www.google.com/maps?cid=14459036768857593813&hl=en | Google listing read on 2026-09-25: rating 3 from 2 reviews; star histogram 1★ 1 / 2★ 0 / 3★ 0 / 4★ 0 / 5★ 1; newest review dated 2017-06-06; the listing is unclaimed (it offers "Claim this business"). | 2026-09-25 |
| tsk-dental-hongqiao-shanghai-deepen-5 | https://www.facebook.com/ | Facebook searches on 2026-09-30 by its full Chinese name and by its English name: no page of the clinic; only unrelated Shanghai dental clinics | 2026-09-30 |
| tsk-dental-hongqiao-shanghai-deepen-6 | http://www.tokushinkai.com.cn/clinics/hongqiao/ | Home page read 2026-09-30: no link to a Facebook page of the clinic | 2026-09-30 |
| tsk-dental-hongqiao-shanghai-deepen-7 | https://www.whatclinic.com/dentists/china/shanghai | WhatClinic's Shanghai dentist catalogue, read 2026-10-01: three clinics (China Medical Journey, French Dentist, Shanghai Yestar); this clinic is not among them | 2026-10-01 |
| tsk-dental-hongqiao-shanghai-deepen-8 | https://www.dentaldepartures.com/ | Dental Departures, read 2026-10-01: its clinic search recognises China as a location and returns no clinic there - the platform lists none in China | 2026-10-01 |
| tsk-dental-hongqiao-shanghai-deepen-9 | https://bookimed.com/clinics/country=china/ | Bookimed's China page, read 2026-10-01: ten Chinese clinics, the only dental one in Wuhan; its dentistry-in-China page has been removed (HTTP 410) | 2026-10-01 |
| tsk-dental-hongqiao-shanghai-deepen-10 | https://www.trustpilot.com/review/tokushinkai.com.cn | Trustpilot page for the clinic's domain tokushinkai.com.cn, read 2026-10-01: Trustpilot's "page could not be found" - no Trustpilot profile | 2026-10-01 |
| tsk-dental-hongqiao-shanghai-deepen-11 | https://www.haodf.com/hospital/list-31.html | Haodf hospital list for Shanghai, read 2026-10-01: its dental entries are the public Shanghai Stomatological Hospital, Tongji University's stomatological hospital, district stomatological hospitals and dental-disease prevention stations; no entry for this clinic | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Reputation check 2026-10-05 on the clinic's Google listing (2 reviews read): nothing settled; recurring complaints, suspicious review patterns left unassessed. |
| 2026-09-30 | Searched Facebook for the clinic by its full Chinese name and by its English name; none of the searches found a page of the clinic, and its website links none. Recorded absence from Facebook. |
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints and no suspicious review patterns now unverified: 2 Google reviews are too few to show a pattern; no owner replies to reviews: the Google listing is unclaimed. |
| 2026-09-24 | Re-read on 2026-09-24: the Hongqiao clinic and environment pages, the group website (about 200 pages in Chinese, English and Japanese) and the Google Business listing (read newest-first). Recorded: genuine photos of the Hongqiao reception, treatment rooms and waiting area; no price figures for cleaning, fillings, crowns, implants, consultations or X-rays; the newest of the listing's two reviews is over nine years old (count unchanged). Not listed on TripAdvisor. Rating (3.0) and review count (2) are unchanged. Still unverified: Facebook page, other review platforms, hours specific to the Hongqiao branch, and online consultation booking. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading, listing website, phone, address and pin coordinates; the checks that needed a rendering browser were worked through on the clinic own channels. |
| 2026-09-04 | Initial data collection for the China Dental Transparency & Trust Index: verified from the group's own Chinese and English site, including the Hongqiao branch page with its own dentist roster. Google Maps could not be opened from our network after four separate searches, so rating, review count and coordinates are unverified. Clinic licence unverified: the Shanghai and national Chinese registers are both unreachable from outside mainland China. |
A question or a correction?
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