上海缔诗口腔门诊部 (DDS Dental Care)
According to our open methodology, this clinic scored 55.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 18 ranked clinics · Last checked: 7 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#655.9/100
- Best for Expats#356.3/100
- Best for Dental Implants#555.3/100
- Best for Emergency Dental Care#265.3/100
- Best Price Transparency#1037.8/100
- Best English-speaking Clinics#459.9/100
- Best for Families / Children#363.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Private dental group founded in 1999 that operates four Shanghai clinics (Puxi/Huaihai, Pudong, Qingpu and Huacao) and serves both local and international patients. The clinic publishes a bilingual site with a named clinical team, a full treatment list and direct-billing arrangements with more than 20 international insurers; it is also listed as a teaching and training site for Shanghai Jiao Tong University's School of Stomatology. The card records the Puxi flagship address.
Ranking-domain settlement (2026-09-07): the indexing-quality note on this card observed that "the clinic's live domain (dds-dental.com, which differs from the ddsdentalcare.com on file)" appears in search results, and the "gm" source already recorded that this clinic's own Google Business Profile publishes dds-dental.com/location.html as its website field. Resolved 2026-09-07: dds-dental.com is a live domain (HTTP 200) that, on inspection of its content, is a pure client-side redirector — its canonical link and window.location.replace both send every visitor to https://www.ddsdentalcare.com/, the domain already on file. Per the rule ("the other domain redirects to" settles the primary), ddsdentalcare.com is confirmed correct as contacts.website; no change needed. dds-dental.com is recorded as a redirecting alias, not a second live site.
Strengths
- Information Transparency: 20 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- Reputation & Reviews: 6 of 14 verifiable points (missing: google review volume; clinic responds to reviews)
- AI & Search Visibility: 2 of 10 verifiable points (missing: mentioned for: best dentist China; mentioned for: English speaking dentist China; mentioned for: dental implants China; mentioned for: China dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Staff page names the clinical team, e.g. Dr. William Xu (Xu Wei-Ning), Dr. Ian Matthew Anderson, Dr. May Liu, Dr. Ada Gao, Dr. Robin Sun. [s5] | 3/3 |
| ✓ | Dentist specializations listed Each dentist is listed with a discipline (orthodontics, prosthodontics, endodontics) and spoken languages. [s5] | 2/2 |
| ✓ | Real clinic photos Separate photographs of the Puxi, Pudong, Qingpu and Huacao premises plus individual staff portraits, not stock imagery. [s1] [s3] | 2/2 |
| ✓ | Service list published [s4] | 3/3 |
| ✓ | Clear contact details Two landlines, a mobile number and an e-mail address per branch. [s2] [s3] | 2/2 |
| ✓ | English website version Full English site with a parallel simplified-Chinese version. [s1] [s6] | 2/2 |
| ✓ | Address and map published Four branch addresses in Chinese and English with metro directions. The clinic states on the same page that Google Maps does not work reliably in mainland China and points visitors to Amap, Baidu or Apple Maps instead; no embedded map. [s3] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Home, services, locations, contact and the Chinese-language pages were all read; the site carries no price list, price ranges or fee page. [s1] [s3] [s4] [s6] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Star histogram read live on 2026-09-06 from the place page: 2 five-star, 0 four-star, 0 three-star, 0 two-star, 0 one-star. The buckets sum to 2, matching the 2 in the place-page header exactly, and the weighted mean 5.000 reproduces the published 5. [gmp1] | 3/6 |
| ✗ | Google review volume Read live on 2026-09-06 from the place-page header; the star histogram sums to the same figure. [gmp1] | 0/3 |
| ✓ | Review recency The newest review visible is 3 months old, which proves the within-3-months bucket and no better. Sample: all 2 reviews the listing holds, so this is the whole review base rather than a sample of it. [gmp1] | 3/3 |
| ✗ | Clinic responds to reviews The Google listing is unclaimed (it offers "Claim this business"), so no owner replies to reviews (read 2026-09-25). [dds-dental-care-shanghai-gbp-2026-09-25] | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence The page under the clinic's name is the DDS network page with another branch's address and no post since February 2021 (checked 2026-10-02). [dds-dental-care-shanghai-presence] | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms No profile on WhatClinic, Haodf, Dental Departures, Bookimed (editorial page only) or Trustpilot (checked 2026-10-02); Dianping, the main local review site, could not be read that day. [dds-dental-care-shanghai-platforms] [dds-dental-care-shanghai-platforms-2] [dds-dental-care-shanghai-platforms-3] [dds-dental-care-shanghai-platforms-4] [dds-dental-care-shanghai-platforms-5] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray General dentistry list: "Digital x-rays and CT scanning". [s4] | 2/2 |
| ✓ | CBCT (3D imaging) The services page lists "Digital x-rays and CT scanning" alongside implant surgery, bone augmentation and sinus-lift planning. [s4] | 2/2 |
| ✓ | Implantology Implant surgeries (MIS, Straumann, iEZ), bone augmentation, sinus elevation. [s4] | 2/2 |
| ✓ | Orthodontics Fixed braces plus clear aligners (Invisalign, Angelalign, Smartee). [s4] | 2/2 |
| ✓ | Oral surgery Simple and complex extraction, wisdom-tooth surgery, apicoectomy. [s4] | 2/2 |
| ✓ | Pediatric dentistry Children's fixed braces on the services page; Dr. Jane Liu is listed as specialising in pediatric dentistry. [s4] [s5] | 1.5/1.5 |
| ✓ | Emergency care Services page has a "Dental Emergency" section covering dental/facial trauma and acute night-time pain. [s4] | 1.5/1.5 |
| ✓ | Works with international patients Direct billing with over 20 international insurers; the clinic describes itself as serving Shanghai's international community since 1999. [s1] [s4] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact page lists landlines, mobile numbers and e-mail only; no WhatsApp or LINE. [s2] | 0/2 |
| ◐ | Response speed The clinic's own commitment on the contact page is a reply within 24 hours; not independently measured. [s2] | 0.75/1.5 |
| ✓ | English spoken Each dentist's profile lists the languages spoken; English is listed for the whole clinical team. [s5] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online contact form for appointments and dental questions. [s2] | 1.5/1.5 |
| ✓ | Clear service explanations [s4] | 1/1 |
| ✓ | Convenient opening hours Puxi clinic 10:00-18:00 Monday to Sunday; each branch publishes its own hours and closing day. [s3] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist China", "English speaking dentist China", "dental implants China", "emergency dentist China", "China dental clinic for expats".
| ✗ | Mentioned for: best dentist China [sq1] | 0/1 |
| ✗ | Mentioned for: English speaking dentist China [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants China [sq3] | 0/1 |
| ✓ | Mentioned for: emergency dentist China Named in a top-ranked guide answer for this query. [sq4] | 1/1 |
| ✗ | Mentioned for: China dental clinic for expats [sq5] | 0/1 |
| ✗ | Structured data on website No schema.org / JSON-LD markup in the page source. [s1] | 0/1.5 |
| ◐ | Google indexing quality the clinic's live domain (dds-dental.com, which differs from the ddsdentalcare.com on file) appears 3 times from position 5, behind LinkedIn and a government medical directory PDF (web search 2026-09-07) [giq1] | 1/2 |
| ✗ | Dedicated service pages One combined services page rather than a page per treatment. [s4] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. William Xu (Xu Wei-Ning) [s5] | Founder and CEO; aesthetic prosthodontics, general dentistry; Master of Stomatology, Shanghai Jiao Tong University | not verified |
| Dr. Ian Matthew Anderson [s5] | Orthodontics; BDS / BMedSci (Hons), University of Sheffield; director of the Huacao clinic | not verified |
| Dr. May Liu [s5] | Prosthodontics; MSc Prosthodontics, Sichuan University; director of the Pudong clinic | not verified |
| Dr. Ada Gao [s5] | Endodontics; postgraduate endodontics programme, University of Pennsylvania | not verified |
| Dr. Robin Sun [s5] | Prosthodontics and aesthetic dentistry; director of the Puxi clinic | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.ddsdentalcare.com/ |
|---|---|
| Phone | +86 21 5465 2678 |
| Google Maps | Map listing |
| Address | 上海市徐汇区淮海中路1325号瑞丽大厦B1-05室 / 1325 Middle Huai-Hai Road, Evergo (Real) Tower B1-05, Xuhui District, Shanghai |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.ddsdentalcare.com/ | Clinic identity, four Shanghai branches, English site, insurance partners | 2026-09-04 |
| s2 | https://www.ddsdentalcare.com/contact.html | Per-branch phones, mobiles and e-mail; online appointment form; 24-hour reply commitment | 2026-09-04 |
| s3 | https://www.ddsdentalcare.com/location.html | Branch addresses in Chinese and English, opening hours, transit directions, note on Google Maps in China | 2026-09-04 |
| s4 | https://www.ddsdentalcare.com/service.html | Treatment list, imaging, implantology, orthodontics, oral surgery, emergency care, insurance direct billing | 2026-09-04 |
| s5 | https://www.ddsdentalcare.com/staff.html | Named clinical team with qualifications, specialities and languages | 2026-09-04 |
| s6 | https://www.ddsdentalcare.com/c-index.html | Chinese-language site; the clinic's own Chinese name, Shanghai Dishi Kouqiang Menzhenbu (Shanghai DDS Dental Outpatient Department), and ICP filing | 2026-09-04 |
| gm | https://www.google.com/maps/place/Puxi%20Downtown%20Clinic/@31.2124… | Google Maps place record for the Puxi flagship, read through the place backend on 2026-09-05: name "Puxi Downtown Clinic", telephone +86 21 5465 2678 (identical to the number the clinic publishes for its Puxi clinic), website dds-dental.com/location.html, address 1325 Middle Huai-Hai Road, Evergo (Real) Tower (matching the address on this card). The listing carries no star rating and no review count. (Recorded on 2026-09-05 and cited by no rating criterion — the live place page read the next day is what the reputation figures cite. The supports text of this source was missing from the card; it was written on 2026-09-10 from the record kept beside it, and the page was not re-read on that date.) | 2026-09-05 |
| sq1 | search:best dentist Shanghai | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| sq2 | search:English speaking dentist Shanghai | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| sq3 | search:dental implants Shanghai | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| sq4 | search:emergency dentist Shanghai | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| sq5 | search:Shanghai dental clinic for expats | AI/search visibility scout 2026-09-04 | 2026-09-04 |
| gmp1 | https://www.google.com/maps/place/%E4%B8%8A%E6%B5%B7%E7%BC%94%E7%9F… | Live Google Maps place page read in a browser: rating, review count, star histogram, review dates, owner replies, listing website, phone, address and pin coordinates | 2026-09-06 |
| giq1 | search:上海缔诗口腔门诊部 DDS Dental Care Shanghai | the clinic's live domain (dds-dental.com, which differs from the ddsdentalcare.com on file) appears 3 times from position 5, behind LinkedIn and a government medical directory PDF | 2026-09-07 |
| y13-1 | http://dds-dental.com/ | Confirms ddsdentalcare.com (on file) as the correct primary: fetched 2026-09-07 and found to be a client-side JS/meta redirect (canonical link + window.location.replace) to https://www.ddsdentalcare.com/ — an alias, not a second live site; consistent with the Google Business Profile website field recorded in source "gm" | 2026-09-07 |
| y13-2 | https://www.ddsdentalcare.com/ | Re-confirmed live 2026-09-07 (HTTP 200, IIS/ASP.NET) — the previously-on-file contacts.website value, confirmed correct | 2026-09-07 |
| dds-dental-care-shanghai-gbp-2026-09-25 | https://www.google.com/maps?cid=4535791079593263366&hl=en | Google listing read on 2026-09-25: the listing is unclaimed (it offers "Claim this business"). | 2026-09-25 |
| dds-dental-care-shanghai-platforms | https://www.whatclinic.com/dentists/china/shanghai | WhatClinic, read 2026-10-02: its Shanghai listing (1 page, 3 clinics) has no profile for DDS Dental Care | 2026-10-02 |
| dds-dental-care-shanghai-platforms-2 | https://www.haodf.com/hospital/list-31.html | Haodf hospital list for Shanghai, read 2026-10-02: 284 hospitals, none of them this clinic | 2026-10-02 |
| dds-dental-care-shanghai-platforms-3 | https://www.dentaldepartures.com/ | Dental Departures, read 2026-10-02: its clinic search recognises China as a location and returns no clinic there | 2026-10-02 |
| dds-dental-care-shanghai-platforms-4 | https://us-uk.bookimed.com/clinic/dds-dental-care/ | Bookimed, read 2026-10-02: its page "DDS Dental Care" is written by Bookimed's own editor, with no patient reviews - not a profile with reviews or one kept by the clinic | 2026-10-02 |
| dds-dental-care-shanghai-platforms-5 | https://www.trustpilot.com/review/ddsdentalcare.com | Trustpilot: no company page for ddsdentalcare.com, the clinic's website (page not found, checked 2026-10-02) | 2026-10-02 |
| dds-dental-care-shanghai-presence | https://www.facebook.com/p/DDS-Dental-Care-Shanghai-100028733058827/ | Facebook page "DDS Dental Care Shanghai" (26 followers), read 2026-10-02: website ddsdentalcare.com; describes five DDS facilities; its address is the Minhang branch on Wuzhong Road (given in Chinese), not Huaihai Road; newest post 2021-02-10 | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Corrected 2026-09-29: no recurring complaints and no suspicious review patterns now unverified: 2 Google reviews are too few to show a pattern; no owner replies to reviews: the Google listing is unclaimed. |
| 2026-09-07 | Ranking-domain settlement: confirmed dds-dental.com (which the clinic's own Google Business Profile lists as its website, per source "gm") is a pure client-side redirect to https://www.ddsdentalcare.com/, the domain already on file. contacts.website is unchanged; dds-dental.com recorded as a redirecting alias. |
| 2026-09-06 | Checked by hand in a browser: the Google Maps place page was opened in a real browser and read for rating, review count, star histogram, review recency, owner replies, complaint and manipulation reading, listing website, phone, address and pin coordinates; the checks that needed a rendering browser were worked through on the clinic own channels. |
| 2026-09-04 | Initial data collection for the China Dental Transparency & Trust Index: verified from the clinic's own English and Chinese site (home, about, services, locations, contact, staff). Google Maps could not be opened from our network after four separate searches, so the Google rating, review count and coordinates are recorded as unverified. Clinic licence unverified: both the Shanghai municipal and the national NHC registers are unreachable from outside mainland China. |
A question or a correction?
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